Moving or transferring money – Help / Business & Sole Traders

How long do deposits take to settle?
How do I deposit into my Marygold Account?
What is a Primary Account?
Do I need to authorise each deposit to Marygold within my banking app?
Can I make a Me2Me transfer between Marygold Money Pools?
Do you only allow transfers to Marygold via Open Banking payments?
Can I change my mind about a making a money transfer from my current account once my bank app opens?
Why is the user experience different if I am making a Me2Me transfer from a Marygold account versus from a non-Marygold account?
Can I make a Me2Me transfer between two external (non-Marygold) bank accounts?
Can I make a Me2Me transfer to Marygold from another external (non-Marygold) bank account other than my Primary Account?
Why can't I make a withdrawal from a Marygold Money Pool directly to an external account that is not my Primary Account?
How do I change my Primary Account if, for example, I have moved current account provider?
I have instructed a withdrawal from a Marygold Money Pool but the money has not moved yet. Why?
When I am on the move money screen sometimes the bank balance appears against my accounts and sometimes not. Why?
I authorised a transfer from my Primary Account to Marygold, but it got declined. What do I do?
I successfully authorised a payment from my bank to Marygold but the funds have not yet appeared in Marygold, what do I need to do?
Why does my bank app re-present to me the payment information I have already seen in the Marygold app?
I'm very worried about bank security, is this payment method involving my bank app fully secure?
Do I have to use the slider to set the amount of the transfer I want to make?
Why does 'Moneyhub' appear on the Marygold move-money screen when I am transferring money from a non-Marygold account?
Why is Moneyhub used for some but not all payments? Transfers from non-Marygold accounts use Moneyhub, but not from Marygold accounts, why?
Can I create a single payment that transfers money from my Primary Account into multiple Marygold Money Pools at the same time?
Can I create a standing instruction that will make regular transfers from my Primary Account without having to authorise each time?
How can a payment fail after I have successfully authorised the payment in my bank app?
I have successfully authorised a me2me transfer from my bank app but the payment is failing, what can I do?
I am trying to deposit money from my Primary Account to Marygold but my bank app is forcing my to enter a password each time, what can I do?
I am trying to deposit money from my Primary Account to Marygold but my bank app is warning me it might be a scam, what should I do?
I am trying to deposit money from my Primary Account to Marygold but my bank app is not opening, what can I do?
I want to transfer money to Marygold from my bank app but my online banking (in browser) keeps opening. What do I need to do?
Can I make a deposit to Marygold by directly instructing from my banking app or online banking?